How to order custom cakes?
We strongly recommend you come in to our shop for placing a custom cake order, because we want to make sure that we design a cake that you envisioned. Our custom cake is priced based on the number of servings and the design complexity.
We recommend a minimum 1 week notification to complete your custom cake, depending on the design complexity. Weekend dates usually fill up pretty fast. Once we reached our fridge capacity, we can not take any more projects for custom cake order. It is not necessary to make an appointment for a cake consultation. Please swing by between Monday - Friday 12PM - 8PM or please give us a call at 512.476.3687 or email us with your event date to ensure availability. Our staff at the shop is trained to take your custom cake order and answer any questions that you have.
Please have an idea of how many servings, theme, colors, and any specific design ideas you have. We welcome your ideas and suggest
you to bring inspirational materials such as invitations, pictures, magazines, stickers, or color swatches.
To view more of our cake design, visit our Flickr Gallery. Our final product will resemble the style of our previous work.
How far in advance should I place the custom cake order?
As soon as you know the date of your event. We can only accommodate certain number of cakes on the weekends due to our limited kitchen space. We recommend a minimum 1 week notification to complete your custom cake.Weekend dates usually fill up pretty fast.
Prices for cakes BEFORE any custom decoration***The total price of your cake depends on the following: number of servings, the complexity of the design, rental fee (if any), delivery and set up time at the venue (if applicable).
2" Baby cake / smash cake - 1 servings, starts at $10*** 6" Round, serves 8 – 10, starts at $36***
8" Round, serves 16 – 20, starts at $48***
10" Round, serves 25 – 30, starts at $68***
Note
*There is additional cost for specialty diet cakes, cakes with fresh fruits, and nutsEgg Free,
dairy Free, sugar free, gluten free cakes are available upon request.Minimum order is 1 dz cupcakes with the same flavor or a 6" round cake. We do sheet cakes and square cakes as well.Prices for sheet cake are available upon request.
Rental Policy We have a variety of cake stands that can be rented out. Please ask our staff for pricing.
We required a security deposit of $100 for any rental items and must be submitted upon placing the order. All rental items are due back on the next business day after the event. Please be courteous and return the stand back to us within that time frame as we have other clients who will be using the stands within few days. Once the rental items are returned, undamaged, your security deposits is returned to you. Failure to do so, will result in additional charges.
Ordering and payment
We accept cash, local check, or credit cards. All of our cakes are custom-made and decorated to order. Since each item is one-of-a-kind,
our cake prices are based on the ingredients used and time required for assembly and decoration.A 50% non-refundable deposit is due at the time of order placement.
A credit card information or advance payment is required to secure your custom order. Final payment is due upon pick-up or delivery on the established date. There is a $25 fee for returned checks. Prices do not include delivery fee. No order is final until we get all the information we need for the custom cake.
Cancellation and return policyDue to varying degrees of intricacy for each cake design, cancellations deadline for all custom orders will be determined at the time the order is placed. The cancellation deadline will be at minimum 1 week and more depending on complexity. If a cancellation is received after the cancellation deadline, the 50% non-refundable deposit will be forfeited.
Any changes (date, color, size, decoration, etc.) to the order must be done one week prior to pick up / delivery or there will be an additional of 25% change to the total order.
Due to tedious, handcrafted nature of our products, we are unable to provide refunds or exchange custom cakes or cookies. Please contact us if you have any questions at 512.476.3687.